Terms & Conditions

Welcome toΒ Primevia.
By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Conditions

  • By using this website, you confirm that you are at least the age of majority in your country or region.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You agree not to use our products or services for any illegal or unauthorized purpose.

2. Products & Services

  • All products displayed on Primevia are subject to availability.

  • We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

  • Product descriptions, images, and prices are provided for reference and may be updated without prior notice.

3. Pricing & Payment

  • All prices are listed in the currency shown on the website and may change without notice.

  • Payment must be completed at checkout using the available payment methods.

  • Primevia is not responsible for additional bank fees, currency conversion fees, or international transaction fees charged by your payment provider.

4. Order Acceptance & Cancellation

  • We reserve the right to cancel or refuse any order at our discretion, including but not limited to suspected fraud or incorrect pricing.

  • Orders may only be modified or canceled within 24 hours of placement.

  • Once an order has been processed or shipped, it cannot be canceled.

5. Shipping & Delivery

  • Shipping times provided on our website are estimated and not guaranteed.

  • Delays may occur due to customs clearance, carrier issues, or circumstances beyond our control.

  • Primevia is not responsible for delays caused by third-party logistics providers.

For more details, please refer to our Shipping & Production Policy.

6. Customs, Duties & Taxes

  • International orders may be subject to customs duties, taxes, or import fees.

  • These charges are the responsibility of the customer and are not included in the product price or shipping cost.

  • Primevia is not responsible for customs delays or additional charges imposed by local authorities.

7. Returns & Refunds

  • Our return and refund terms are outlined in our Return & Refund Policy.

  • Shipping fees are non-refundable once an order has been shipped.

  • Returned items must meet our return eligibility requirements to qualify for a refund or replacement.

8. Intellectual Property

  • All content on this website, including text, images, logos, graphics, and designs, is the property of Primevia and is protected by intellectual property laws.

  • You may not copy, reproduce, distribute, or exploit any content without our written permission.

9. Limitation of Liability

  • Primevia shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

  • Use of our products is at your own risk and responsibility.

10. Accuracy of Information

  • We strive to ensure all information on our website is accurate and up to date.

  • However, we do not guarantee that all content is free from errors, omissions, or inaccuracies.

11. Third-Party Links

  • Our website may contain links to third-party websites.

  • Primevia is not responsible for the content, policies, or practices of any third-party sites.

12. Changes to Terms

  • We reserve the right to update or modify these Terms & Conditions at any time.

  • Changes will take effect immediately upon being posted on the website.

  • Continued use of the website constitutes acceptance of the updated terms.

13. Governing Law

  • These Terms & Conditions shall be governed by and interpreted in accordance with applicable laws, without regard to conflict of law principles.

14. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Primevia Customer Support
πŸ“§ agqedzqkq0412@outlook.com